The multi-user mode is a feature provided in QuickBooks Desktop that allows users to access their company data on different workstations on the same network.
The multi-user feature can be used to work on the company file, and when there are issues in the hosting mode, it can lead to QuickBooks unable to open a company file in multi-user mode error messages.
This error code can arise when the multi-hosting configuration is not correctly set, among other possible reasons. In this article, we will help you resolve the QuickBooks multi-user not syncing issue.
If you are unable to go through the troubleshooting solutions to resolve the issue on your own, reach out to us at +1(855)-738–0359 and get quick assistance from our support team.
Main Reasons for the Cannot Switch to Multi-User Mode Issue
If your QuickBooks keeps opening in single-user mode, the following reasons might be responsible.
You are trying to run the multi-user mode on your workstation instead of the server computer.
The Windows firewall or an Antivirus program is blocking QuickBooks from running in multi-user mode.
Issues with your QuickBooks database service are preventing access to the company file.
You do not have sufficient Windows permissions to access the company file on different workstations.
The server hosting the company file might have issues or an incorrect hosting setup.
There are issues with your network data and transaction log files, and they might be damaged.
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How to Easily Address the Unable to Run QuickBooks in Multi-User Mode
If your QuickBooks freezes when switching to multi-user mode or you start receiving company file errors like QuickBooks Error 6087, 0, the following solutions can help fix the issue.
Solution 1 – Perform a Windows Firewall Configuration from the Control Panel
You can fix the hosting issues in QuickBooks to access the company file correctly by reconfiguring your Windows firewall.
From the Windows Start menu, access the Control Panel and search for Windows Firewall.
Select the Allow an App through Windows Firewall option and change the settings by marking the Public List checkbox.
Hit OK, select Public to apply the changes to your Windows firewall, and run the multi-user mode again.
Solution 2 – Add your Server to the Windows Host File to Connect with the Server PC
The QuickBooks single user mode cannot switch issue can be eliminated by adding the server to the Windows host file.
Use Notepad on the computer and access the Windows host file from the C drive.
Locate the host file from the following path (C:\Windows\System32\Drivers\Etc\) and access it.
Open Notepad as an Admin and type the server’s IP address after the last IP address.
Use the Tab key and type in the server name, followed by clicking on Save from the File menu.
Hit Exit and rerun the multi-user mode in QuickBooks to check if the error is fixed.
If your QuickBooks cannot open a company file in multi-user mode, follow the solutions in this blog. If the error persists, call +1(855)-738–0359 and get assistance from our team of QB experts.
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QuickBooks Error 6087, 0: FAQ
What is QuickBooks Error 6087, 0?
QuickBooks Error 6087, 0 occurs when you try to open a company file in single-user mode on the server computer. This error typically indicates file corruption, hosting issues, or communication problems between QuickBooks and the server.
What causes QuickBooks Error 6087, 0?
Common causes include:
A damaged or corrupted company file.
Incorrect hosting settings in QuickBooks.
Network connection issues or server misconfigurations.
Outdated QuickBooks software or missing updates.
Firewall or antivirus blocking QuickBooks.
How do I fix QuickBooks Error 6087, 0?
Follow these steps to resolve the error:
Run QuickBooks Tool Hub:
Download the QuickBooks Tool Hub.
Open it and select Company File Issues > QuickBooks File Doctor.
Let the tool scan and repair your file.
Verify hosting settings:
- Go to File > Utilities in QuickBooks and ensure hosting is correctly configured.
Restart QuickBooks Database Server Manager:
- Use the Tool Hub to restart the Database Server Manager and rescan your file location.
Update QuickBooks:
- Open QuickBooks and go to Help > Update QuickBooks Desktop.
Check firewall and antivirus settings:
- Add QuickBooks and its ports as exceptions to ensure seamless connectivity.
Move the file locally:
- Temporarily move the company file to your local drive and open it in single-user mode.
Is my data safe if I encounter QuickBooks Error 6087, 0?
Yes, the error does not harm your data. However, it’s essential to resolve the issue promptly to prevent further disruptions.
Who can help with QuickBooks Error 6087, 0?
If the steps above don’t work, contact:
- QuickBooks Support for technical help.
A certified QuickBooks ProAdvisor for professional assistance.